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Index / customer experience

2025/04/22
call recording customer experience digital transformation

For businesses, call recording systems enhance external and internal communications while protecting the company’s interests

2025/04/22
admin center CloudPBX customer story customer experience digital transformation teleworking

During their transformational growth from print publishing to digital platforms and the educational ecosystem, CW Education Media & Publishing never lost its roots

EVOX Transforms Beginners into Professionals

2023/10/11
call recording EVOX Connect multi location customer experience ACD call distribution ECLIK integration

Turbo Tent is a young Taiwanese company that makes world-class tents and provides advanced world-class customer service using EVOX Connect.

Cloud-based phone avoids additional construction costs

2023/09/18
admin center CloudPBX customer experience digital transformation

AWEC breaks free from traditional industry processes and digitally transforms to stay competitive.

2019/11/27
group ring EVOX Connect customer story customer experience

The secret weapon that helped An-Shin hit the city government business target in 3 months

Stay up to date with modern communication, cloud, AI trends and the latest EVOX news.

Most people browse articles：

Turbo Tent is a young Taiwanese company that makes world-class tents and provides advanced world-class customer service using EVOX Connect.

AWEC breaks free from traditional industry processes and digitally transforms to stay competitive.

DOT DOT Global's “Go Foodie” mobilizes food ordering using EVOX to mobilize its office

Avoid busy signals on your office phones so more of your employees can call at the same time

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QBEBE’ s formula for healthy babies and families powers its growth.

The secret weapon that helped An-Shin hit the city government business target in 3 months

EVOX helps OB with digital transformation and rapid expansion

Article classification：

ACD call distribution
Call Center
CloudPBX
Contact Center
Contact Center
ECLIK integration
EVOX CloudTalk
EVOX Connect
Omnichannel
Teams
VoIP
WiFi optimization
admin center
call recording
cloud migration
customer experience
customer story
digital transformation
group ring
mobile extension
multi location
speech to text
teleworking
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