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EVOX Blog - News and trends

The latest trends in business cloud communication

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2025/05/05
Teams
Skype service has ended. Is Teams the best alternative?
2025/04/22
Contact Center   Call Center   Omnichannel
What is an Omnichannel Cloud Contact Center?
EVOX線上客服系統
2025/04/22
EVOX Connect   customer experience   Contact Center   Omnichannel
A comprehensive overview of online customer service systems: Enhancing operational efficiency and customer satisfaction
企業電話總機怎麼選
2025/04/22
admin center   CloudPBX   mobile extension   multi location   teleworking
Choosing a telephone PBX system: Key differences between hardware equipment and cloud systems you must know.
2025/04/22
CloudPBX   digital transformation
NEC to terminate on-premises UC-PBX support: Embracing digital transformation
evox branch
2021/05/14
admin center   CloudPBX   multi location
Free calling between branch offices or shops
2021/04/09
mobile extension   teleworking
Install your office extension on your mobile phone without applying for call forwarding
2020/05/06
digital transformation   teleworking   Contact Center
Teleworking accelerates migration to the cloud
2020/03/23
CloudPBX   cloud migration   digital transformation   teleworking
Cloud communications enables teleworking - keep employees safe without masks
2020/03/23
CloudPBX   digital transformation   teleworking
80% of employees prefer to telework. Is your company ready?
2020/02/15
call recording   EVOX Connect
Worried about missing important details of a call? It’s why you need to record your calls
2020/02/14
mobile extension   cloud migration
Call where you want, how you want
2020/02/14
雲端整合   cloud migration
Painless and risk-free migration to Cloud PBX
VoIP has become the undisputed standard for voice
2020/01/14
CloudPBX   cloud migration
Why did VoIP surpass legacy telephone technology to become the new standard for voice communication?
2020/01/13
WiFi optimization   cloud migration   digital transformation
First step in digital transformation: upgrade your office WiFi!
cloudpbx_infographic_en-us_1230
2019/12/31
CloudPBX   cloud migration
The history of business phone system (PBX) explained in one picture
customer experience
2019/12/31
customer experience   Contact Center
Why your business needs a contact center
D2Nova-leader-images-raw-1
2019/11/25
D2 Story
2019MWC
2019/02/28
CloudPBX
2019 MWC unveils 5G technologies and the important role of voice services like EVOX
Stay up to date with modern communication, cloud, AI trends and the latest EVOX news.

Article classification：

  • ACD call distribution
  • Call Center
  • CloudPBX
  • Contact Center
  • Contact Center
  • ECLIK integration
  • EVOX CloudTalk
  • EVOX Connect
  • Omnichannel
  • Teams
  • VoIP
  • WiFi optimization
  • admin center
  • call recording
  • cloud migration
  • customer experience
  • customer story
  • digital transformation
  • group ring
  • mobile extension
  • multi location
  • speech to text
  • teleworking
  • 雲端整合
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