Phone system detailed call records (CDR) are an invaluable resource for your business. With CDR, a company’s HR or team supervisor can clearly and accurately monitor when employees make and receive company calls. Not only can a company measure individual productivity, but call records that can be downloaded allow supervisors to analyze their team’s performance and develop improvement plans. It is also a useful tool to check and optimize calling costs.
EVOX CDR comes with the following four advantages:
Round the clock access to call information through Admin Center
When you log in to the EVOX Admin Center, you can view your company’s complete call history online 24 hours a day, 365 days a year. This means you control your call records - you don’t need to wait for the telecom company to reply.
Analyze your call traffic
The EVOX Admin Center has a friendly user interface which provides advanced functions to filter call records according to different criteria such as date, time, dial-in or dial-out, call type, domestic or international, local, or mobile phone. You can also search directly for keywords including names, extensions, etc.
Download Call History
Supervisors can download the call history at any time in the EVOX Admin Center. You can quickly manage and filter out the results you want and download the call history to examine in other commonly used applications or analytical tools.
Controlling costs
Call records include the rate and subtotal fee for each call, which makes it easier to manage your calling costs.
Learn more about Call Detail Records »
