--- title: How to use CDR for your business｜EVOX description: With CDR, a company’s HR or team supervisor can clearly and accurately monitor when employees make and receive company calls. image: https://blog.evoxglobal.com/hubfs/EVOXBlog/How%20to%20use%20CDR%20for%20your%20business/evox%E6%98%93%E5%96%82%20%E9%80%9A%E8%81%AF%E8%A8%98%E9%8C%84.jpg --- [![EVOX Logo](https://blog.evoxglobal.com/hubfs/EVOXImages/Official_WEB/Header/251211_header-menu-17.webp)](https://www.evoxglobal.com/) Products ![](https://blog.evoxglobal.com/hubfs/EVOXImages/Official_WEB/EVOX%20AI/AI%20Summary/arrow-icon/down.png) EVOX AI AI-Powered Solutions [EVAA ( EVOX AI Agent )![](https://www.evoxglobal.com/wp-content/uploads/2025/09/new-icon-1.png)](https://www.evoxglobal.com/en/ai/evaa) [AI Summary](https://www.evoxglobal.com/en/ai/smart-summary) [Smart Label ![](https://www.evoxglobal.com/wp-content/uploads/2025/09/new-icon-1.png)](https://www.evoxglobal.com/en/ai/smart-label) [EVOX 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business 2020-02-15 | [admin center](https://blog.evoxglobal.com/en/list_all?tagname=admin%20center) [![Share on Facebook](https://blog.evoxglobal.com/hs-fs/hubfs/EVOXBlog/layout_use/facebook-social-icon-2.png?width=24&name=facebook-social-icon-2.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.evoxglobal.com%2Fen%2Ftips%2Fcdr%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://blog.evoxglobal.com/hs-fs/hubfs/EVOXBlog/layout_use/linkedin-social-icon-2.png?width=24&name=linkedin-social-icon-2.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.evoxglobal.com%2Fen%2Ftips%2Fcdr%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://blog.evoxglobal.com/hs-fs/hubfs/EVOXBlog/layout_use/twitter-social-icon-2.png?width=24&name=twitter-social-icon-2.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.evoxglobal.com%2Fen%2Ftips%2Fcdr%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.evoxglobal.com%2Fen%2Ftips%2Fcdr%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=How%20to%20use%20CDR%20for%20your%20business%EF%BD%9CEVOX) ![break time](https://blog.evoxglobal.com/hubfs/EVOXBlog/How%20to%20use%20CDR%20for%20your%20business/evox%E6%98%93%E5%96%82%20%E9%80%9A%E8%81%AF%E8%A8%98%E9%8C%84.jpg) Phone system detailed call records (CDR) are an invaluable resource for your business. With CDR, a company’s HR or team supervisor can clearly and accurately monitor when employees make and receive company calls. Not only can a company measure individual productivity, but call records that can be downloaded allow supervisors to analyze their team’s performance and develop improvement plans. It is also a useful tool to check and optimize calling costs. EVOX CDR comes with the following four advantages: ### Round the clock access to call information through Admin Center When you log in to the EVOX Admin Center, you can view your company’s complete call history online 24 hours a day, 365 days a year. This means you control your call records - you don’t need to wait for the telecom company to reply. ### **Analyze your call traffic** The EVOX Admin Center has a friendly user interface which provides advanced functions to filter call records according to different criteria such as date, time, dial-in or dial-out, call type, domestic or international, local, or mobile phone. You can also search directly for keywords including names, extensions, etc. ### Download Call History Supervisors can download the call history at any time in the EVOX Admin Center. You can quickly manage and filter out the results you want and download the call history to examine in other commonly used applications or analytical tools. ### Controlling costs Call records include the rate and subtotal fee for each call, which makes it easier to manage your calling costs.   [Learn more about Call Detail Records »](https://www.evoxglobal.com/en/evox/admin-center/contact-log)   Stay up to date with modern communication, cloud, AI trends and the latest EVOX news. Most popular articles： - Key Considerations for Choosing a Customer Service System - Key Considerations for Choosing a Customer Service System - What is LINE CRM? A Quick Guide to Features, Benefits, and Usage - Integrate a professional phone system with Microsoft Teams EVOX recommended articles： - QBEBE’ s formula for healthy babies and families powers its growth. - The secret weapon that helped An-Shin hit the city government business target in 3 months - EVOX helps OB with digital transformation and rapid expansion - D2 Story [Back to Blog Home](https://blog.evoxglobal.com/en) More articles： - Key Considerations for Choosing a Customer Service System 2025/06/27 ![](https://blog.evoxglobal.com/hubfs/EVOXBlog/250626_%E5%AE%A2%E6%9C%8D%E7%B3%BB%E7%B5%B1%E6%8E%A8%E8%96%A6%E9%80%99%E6%A8%A3%E9%81%B8/EN/250625_%E5%AE%A2%E6%9C%8D%E4%BF%82%E7%B5%B1%E6%8E%A8%E8%96%A6%E9%80%99%E6%A8%A3%E9%81%B8-img-top.jpg) - Integrate a professional phone system with Microsoft Teams 2025/04/28 ![](https://blog.evoxglobal.com/hubfs/EVOXBlog/241122_%E5%A6%82%E4%BD%95%E4%BD%BF%E7%94%A8%20Microsoft%20Teams%20%E9%9B%BB%E8%A9%B1%E5%AF%A6%E7%8F%BE%E5%85%A8%E6%96%B9%E4%BD%8D%E8%81%AF%E7%B9%AB%EF%BC%9F/Teams-integration_cover_2.jpg) - For businesses, call recording systems enhance external and internal communications while protecting the company’s interests 2025/04/22 ![](https://blog.evoxglobal.com/hubfs/EVOXBlog/241105_%E4%BD%BF%E7%94%A8%E9%9B%BB%E8%A9%B1%E9%8C%84%E9%9F%B3%E7%B3%BB%E7%B5%B1%E5%B9%AB%E5%8A%A9%E4%BC%81%E6%A5%AD%E5%BC%B7%E5%8C%96%E5%85%A7%E5%A4%96%E6%BA%9D%E9%80%9A%E3%80%81%E4%BF%9D%E9%9A%9C%E5%95%86%E6%A5%AD%E6%AC%8A%E7%9B%8A/241030_blog_recording-img_cover.jpg) - Build efficient customer service with CTI and cloud integration 2025/01/23 ![EVOX雲端整合](https://blog.evoxglobal.com/hubfs/EVOXBlog/250120_CTI%20%E8%88%87%E9%9B%B2%E7%AB%AF%E6%95%B4%E5%90%88%E6%A8%A1%E5%BC%8F%E5%A6%82%E4%BD%95%E6%89%93%E9%80%A0%E9%AB%98%E6%95%88%E5%AE%A2%E6%9C%8D/EN/250117_blog_CTI-%E8%88%87%E9%9B%B2%E7%AB%AF%E6%95%B4%E5%90%88%E6%A8%A1%E5%BC%8F_-img-01-2.webp) - Best of 2025: Customer service systems 2024/12/20 ![](https://blog.evoxglobal.com/hubfs/EVOXBlog/241220_2025%E5%AE%A2%E6%9C%8D%E7%B3%BB%E7%B5%B1%E6%8C%91%E9%81%B8%E6%8C%87%E5%8D%97/EN/241220_blog_2025%E5%AE%A2%E6%9C%8D%E7%B3%BB%E7%B5%B1%E6%8C%91%E9%81%B8%E6%8C%87%E5%8D%97_-img-top.jpg) - Why does Blue tooth audio lag? 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